Privacy Policy
Privacy Policy
- Personal Information We Process
We only process information you voluntarily provide when using our services, including:
- Full name
- Address
- Phone number
- Email address
- IP address
- Device information (browser, operating system)
- Protection of Children Under 16
Our services are not intended for children. If we discover that we have collected information from a minor without parental consent, we will immediately delete the information (contact us at hello@grillpar.com).
- Purpose of Processing
We use your information solely for:
✓ Order processing and delivery
✓ Customer support
✓ Legal obligations (e.g., tax reporting)
✓ Newsletters (only with your explicit consent)
- Automated Decision-Making
We do not use fully automated systems that could significantly affect you.
- Data Retention
Your information is deleted when it is no longer needed for its original purpose.
- Sharing with Third Parties
We do not sell your information. Third-party providers only have access when:
- It is necessary for order fulfillment (e.g., Canada Post)
- Required by law
- Cookies
We only use:
🔹 Essential cookies (required for website functionality)
🔹 Anonymized analytics (Google Analytics)
You can disable cookies in your browser settings.
- Your Rights
You may request:
- Access to your information
- Correction or deletion
- Data portability
- To file a complaint with the Office of the Privacy Commissioner of Canada (OPC)
Send requests to hello@grillpar.com with a copy of your ID (sensitive information may be masked).
- Security
We use encryption and access controls to prevent data breaches.